Claims Reprocessing Makes a Great Christmas Gift for Member

The Problem:
Member received bills from several medical providers for services that were preventive - which should have been fully covered by the plan. Member had been unsuccessful in resolving with providers and insurance company.

Our Solution:

Our Claims Advocate worked diligently - and persistently - to get the claims reprocessed as preventive.

Impact:

Member saved $1,500. Resolved just before the end of the year...member responded: "That is such a nice Christmas gift for me. Thank you all."